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Terms and Conditions | Friends Home Health Agency LLC

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Effective Date: 03/02/2025

Welcome to Friends Home Health Agency!
These terms and conditions outline the rules and regulations for the use of Friends Home Health Agency‘s website, located at https://friendshha.com/.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Friends Home Health Agency if you do not agree to all the terms and conditions stated on this page.

1. Terminology

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and all Agreements:

  • “Client,” “You,” and “Your” refer to you, the person logging on this website and compliant with the Company’s terms and conditions.
  • “The Company,” “Ourselves,” “We,” “Our,” and “Us,” refer to Friends Home Health Agency.
  • “Party,” “Parties,” or “Us,” refers to both the Client and ourselves.

2. Services

Friends Home Health Agency provides local services, including but not limited to Home Health Care. By booking our services, you agree to the terms outlined in this agreement.

3. Payment Terms

All payments are due upon receipt, unless otherwise specified. We accept various forms of payment, including credit/debit cards and online payment methods. Late payments may incur additional charges.

4. Booking and Cancellation Policy

You can book our services through our website, by phone, or via email. Cancellations or rescheduling must be made 24 hours prior to the scheduled service. Failure to cancel within this period may result in a cancellation fee.

5. Refund Policy

Refunds are evaluated on a case-by-case basis. If you are dissatisfied with our services, please contact us within 7 days of the service date to discuss your concerns.

6. Intellectual Property Rights

Unless otherwise stated, Friends Home Health Agency and/or its licensors own the intellectual property rights for all material on Friends Home Health Agency. All intellectual property rights are reserved. You may access this from Friends Home Health Agency for your own personal use, subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from Friends Home Health Agency
  • Sell, rent, or sub-license material from Friends Home Health Agency
  • Reproduce, duplicate, or copy material from Friends Home Health Agency
  • Redistribute content from Friends Home Health Agency

7. User Comments and Feedback

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Friends Home Health Agency does not filter, edit, publish, or review comments prior to their presence on the website. Comments do not reflect the views and opinions of Friends Home Health Agency, its agents, and/or affiliates.

You warrant and represent that:

  • You are entitled to post the comments on our website and have all necessary licenses and consents to do so.
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark, of any third party.
  • The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material.

Friends Home Health Agency reserves the right to monitor all comments and to remove any comments that are inappropriate, offensive, or breach these Terms and Conditions.

8. Messaging Terms & Conditions

Friends Home Health Agency respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

Data Collection
We collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information is collected via:

  • Website contact forms
  • Email communications
  • Third-party reservation systems

Data Usage
We use your data solely for sending updates, promotions, and reminders related to our products or services.

Data Security
Your data is stored securely to prevent unauthorized access.

Data Retention
We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

Message and Data Rates

  • MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
  • Messages are recurring, and message frequency varies.

Help and Opt-Out

  • Contact Friends Home Health Agency at friendshha@gmail.com or (786) 597-9386 for Tampa, (813) 434-0391 for Clearwater, write HELP for additional assistance or STOP receiving messages.
  • Opt-out: You can unsubscribe from the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to goldencarehhs@gmail.com or (786) 597-9386 for Tampa, (813) 434-0391 for Clearwater.
  • After unsubscribing, you will receive a final SMS confirming your removal, and we will delete your number from our list within 24 hours.
  • You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website.

Non-Sharing Clause
We do not share your data with third parties for marketing purposes. Friends Home Health Agency will not sell, rent, or share collected mobile numbers.

9. Hyperlinking to Our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies
  • Search engines
  • News organizations
  • Online directory distributors

These organizations may link to our home page, publications, or other Website information so long as the link:

  • Is not deceptive
  • Does not falsely imply sponsorship, endorsement, or approval
  • Fits within the context of the linking party’s site

10. iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter the visual presentation or appearance of our Website.

11. Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims arising on your Website.

12. Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. We also reserve the right to amend these terms and conditions at any time.

13. Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and its use.

14. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Florida, FL.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Tampa:
  • By phone: (786) 558-5203
  • By mail: 711 S HOWARD AVE, STE 200, TAMPA, FL 33606
Clearwater:
  • By phone: (813) 434-0391
  • By mail: 5225 TECH DATA DR, FLOOR 2, CLEARWATER, FL 33760